December 14, 2010

Privacy Policy

Brilliant Trips LLC (“BrilliantTrips”) publishes this privacy statement in order to demonstrate our firm commitment to your privacy. The following discloses our information gathering and dissemination practices for this website: brillianttrips.com. BrilliantTrips believes that strong electronic privacy is crucial to the continuing success of the Internet as a means of communication, a commercial vehicle, and an entertainment medium. To this end, unless we designate otherwise, the information you enter here will be strictly kept between you and BrilliantTrips.

WHY WE COLLECT YOUR PERSONAL INFORMATION

We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our trips and focus on categories of greatest interest to you. We pledge that BrilliantTrips will not release your personal data to anyone else without your consent except to the extent necessary to complete your booking and fulfill your travel arrangements. These parties may include, but are not limited to, travel service suppliers and credit card merchant services.

We use an internet booking process for customers to purchase our trips. We collect visitor’s contact information (like their email address), financial information (like their account or credit card numbers), and demographic information (like their address and zip code). Contact information from the booking process is used to send bookings and information about our company to our customers. The customer’s contact information is also used to contact the customer if necessary. Financial information that is collected is used to bill the user for products. We do monitor user navigation of the site in order to better understand our customers’ needs and improve processes. When you interact with BrilliantTrips, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, and email address; your credit card information and information about the trip you have purchased; and information relating to a support or service issue.

You can decide to discontinue receiving company information and communications at any time. This Site contains links to other sites. BrilliantTrips is not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy statements of these linked sites, as their Privacy Policy may differ from ours.

WHEN WE DISCLOSE YOUR INFORMATION

With our travel service providers, vendors, and strategic partners.

There are also times when it may be beneficial for BrilliantTrips to make certain personal information about you available to companies that BrilliantTrips has a strategic relationship with or that perform work for BrilliantTrips to provide products and services to you on our behalf. These companies may help us process information, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with BrilliantTrips’ policies, except if we inform you otherwise at the time of collection. Without such information being made available, it would be difficult for you to purchase products and service, have products and documentation delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the BrilliantTrips website.

At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

Your privacy is assured.

BrilliantTrips provides a safe and secure online shopping environment for our customers. Most consumers are unaware that it is statistically safer to use your credit card over the Internet than in traditional stores or restaurants. These businesses use multiple-copy sales drafts, which require your signature. The employee and the company have access not only to your credit card, but also to your signature. Internet transactions are performed electronically, without a multiple-copy sales draft, making your purchase safer.

Information collected from our website is protected by AES-256 bit SSL encryption technology during transmission. No means of communication or information transmission or storage is totally secure. Because of this we are not responsible for loss corruption or unauthorized acquisition and use of information covered by this Privacy Policy, or for any resulting damages, including unauthorized acquisition and use.

PRIVACY QUESTIONS

If you have questions or concerns about BrilliantTrips Privacy Policy or data processing, please contact us at info@brillianttrips.com. We will respond to your inquiry within 30 days.

If you do not want BrilliantTrips to keep you up to date with BrilliantTrips news, trip deals and the latest information on products and services please send an email to remove@brillianttrips.com with your name as the subject.

BrilliantTrips may update its privacy policy at any time.